Yes of course! We understand that sometimes not everything goes to plan, and we want you to be completely satisfied with your purchase. If for any reason you are not happy with your gift, please contact us at info@giftvine.co within 30 days of receiving your order. We offer refunds or exchanges on eligible items, subject to our return policy

Yes! We offer custom gifts you can personalize found at our personalized gifts page. However, if your gift is not included in our personalized gifts page, we unfortunately cannot customize it at this point in time. If you have any questions regarding personalized gifts, please don't hesitate to contact us at info@giftvine.co

We understand that no one likes to be kept in the dark about where their package is and when it's arriving. To allieviate these worries, we have included many answers to these questions in our Shipping policy page. If for some reason this still doesn't satisify your particular question, please don't hesitate to contact us at info@giftvine.co

Unfortunately not at this current point in time. We do plan to grow and expand to more opportunities in the future with gift wrapping being available eventually. However, if you are looking for a more personalized present, try checking out our personalized gifts page.